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Complaints

Corrections

Evolve Politics strives to ensure we report the news accurately and ethically. If we make a mistake, we rely on our readers to help us maintain our high standards. If you have spotted a factual or grammatical error in one of our articles, then please get in contact with us via the details below. Evolve Politics aims to correct any mistakes as soon as possible – usually within 24 hours after notification.

To inform us about a correction, please email us at corrections(at)evolvepolitics.com.

Complaints

If you feel something Evolve Politics has published might be in breach of press standards, then the following details will help you make an official complaint. Evolve Politics can look into complaints about items we have published which are in our control.
We adhere to the Standards Code adopted by Impress and can only deal with complaints which relate to an alleged breach of the standards set out in this Code.
 
We can only deal with your complaint if you are:
 
– personally and directly affected by an alleged breach of the Code
– a representative group affected by an alleged breach of the Code, where there is public interest in your complaint
– a third party seeking to ensure accuracy of published information.
 
We are also regulated by Impress, but initial complaints must be made to us, using the following details:
 
Email: complaints (at) evolvepolitics (dot) com
 
We will acknowledge your complaint by e-mail or in writing within 7 calendar days and will normally respond to your complaint with a final decision letter within 21 calendar days. If we uphold your complaint, we will tell you the remedial actions we have taken.
 
If you are not satisfied with the final response to your complaint, or if you do not hear from us within 21 calendar days of submitting your complaint, then you can refer your complaint to our independent regulator Impress at this link or by contacting them directly using the following information:

W: impressorg.com/complaints
E: complaints@impressorg.com
T: 020 3325 4288

Make a Complaint

Initially, any complaint must be made to the Complaints Officer at Evolve Media Ltd by email to: complaints (at) evolvepolitics (dot) com 
 
You must include all of the following information for your complaint to be considered:
 
– Your name and email address (please also provide your address or telephone number if you wish to be contacted in this way).
 
If the complaint is about a news article it must include:

  1. a) the name and date of the specific article being complained about, plus the URL link. b) a written account of what is being complained about with clear reference made to: (i) any specific words or phrases in the article that are relevant to the complaint; and (ii) any clauses of the Standards Code adopted by IMPRESS that the complainant believes to have been breached. c) The desired outcome or remedy sought by the complainant (e.g. correction, private apology, published apology, removal of the article, or other action).

If the complaint is about the conduct or behaviour of an employee or contributor to Evolve Politics, it must include:

  1. a) the name(s) of the individual(s) being complained about (if known), or any other information which may identify the individual(s). b) a written account of what is being complained about with clear reference made to (i) the nature of the behaviour or conduct being complained about including any relevant times, dates, correspondence or other evidence to support the complaint; and (ii) any clauses of the Code that the complainant believes to have been breached. c) The desired outcome(s) or remedy sought by the complainant (e.g. correction, private apology, published apology, removal of the article, or other action).

Relevant clauses of the code are:

  1. Accuracy
  2. Attribution & Plagiarism
  3. Children
  4. Discrimination
  5. Harassment
  6. Justice
  7. Privacy
  8. Sources
  9. Suicide
  10. Transparency

You can download the standards code (pdf) and further guidance on interpretation of the code (pdf) or you can view both online here.

Complaints Process

Evolve Politics will make reasonable efforts to contact a complainant by e-mail, telephone or in writing to ensure that sufficient information is provided to respond to the complaint.

 
We will acknowledge your complaint by e-mail or in writing within 7 calendar days and will normally respond to your complaint with a final decision letter within 21 calendar days.
 
If we uphold your complaint, we will tell you the remedial actions we have taken. If at any stage of a complaint we do not hear back from the complainant within 21 calendar days, we will consider the complaint satisfied and closed. Complaints are recorded and submitted to IMPRESS for publication in their annual report.
 
If you are not satisfied with the final response to your complaint, or if you do not hear from us within 21 calendar days of submitting your complaint, then you can refer your complaint to our independent regulator IMPRESS at the following address:
 
 
 

Evolve Politics is a truly independent, shared equity media outlet, providing incisive news reporting and investigative journalism that highlights and exposes injustice, inequality and unfairness within UK politics, and throughout society in general.

Contact us: editor (at) evolvepolitics (dot) com

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